Nutrisystem CEO Dawn Zier: Dieting "can't be about deprivation"

About Nutrisystem Fast 5+ TV Commercial, 'Be Healthy' Feat. Marie Osmond & Dawn Zier

Nutrisystem Names Dawn Zier the Company’s First Female CEO
Marie Osmond and Nutrisystem CEO, Dawn Zier, want you to know that losing weight isn't just about looking good, it's about feeling good too! Weight Watchers Simple Start. Prior to attending law school, Mr. Hagan co-founded Verticalnet, Inc. As for Zier taking on an increasingly popular position as a female CEO of a major corporation, she may be a rarity in a female-centric industry. When we look at the diet for diet season , it's really about Nutrisystem My Way, a more personalized and customized weight-loss experience.

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In accepting her award, Zier said, "Thank you, EY! Now in its 32nd year, the program has honored the inspirational leadership of such entrepreneurs as:. The program makes a difference through the way it encourages entrepreneurial activity among those with potential and recognizes the contribution of people who inspire others with their vision, leadership and achievement. As the first and only truly global awards program of its kind, Entrepreneur Of The Year celebrates those who are building and leading successful, growing and dynamic businesses, recognizing them through regional, national and global awards programs in more than cities in more than 60 countries.

Whether working with international mid-cap companies or early stage, venture-backed businesses, our professionals draw upon their extensive experience, insight and global resources to help your business succeed. For more information, please visit us at ey. My primary care told me to stop using nutrisystem immediately and not to try it again.

Ok no problem, I did just that. I called to cancel my food order, told the customer service person what the physician recommended, so she tried to get me to use the food without the sweetener. I told her the doctor told me to stop not to try a different version. What about the money back guarantee and the free shipping What a rip-off. So now I have to go and find a fed-ex dealer and return the foods. I would recommend that people do not use this service, their word is not to be counted on.

To me their score is a 2 out of a 10, they shipped relatively quickly and they at least answered the phone when I called. It went downhill after that. Unhappy in Texas, S firmin. Here is one dissatisfied customer for you Nutrisystem.

My complaint and suggestion is about your customer service. You either need to train them better or replace all of them, as they are absolutely useless. I then contacted Nutrisystem customer service and asked if there is ANY other way of making payments for my future orders. I still wanted to continue ordering, but wanted to have more control over when my money is leaving my bank account. Instead, the customer service representative Richard, called my house and left a message that he is canceling my orders and my membership all together.

If that is how you treat all your customers, the competition must be feeling very lucky. The terms were as follows:. Offer good on new Day Auto-Delivery orders only. With this offer you receive an additional discount off the Full Retail Value and free shipping Continental U. With Auto-Delivery, you are automatically charged and shipped your Day program once every 4 weeks unless you cancel.

You can cancel Auto-Delivery at any time by calling Call or see website for details. Cannot be combined with any prior or current discount or offer. Limit one offer per customer. I was offered free delivery on my second order only and but not any consecutive orders. I feel they should have honored the e-mail and website offer as stated. I just wanted to bring this to your attention. I feel it was false advertising and if I had not called to verify, I would have been very upset when my second order was billed.

Why does your advertising on area television list a telephone number with the last four digits replicated as: They lie and say you will received your order in 4 to 10 days…. NurtriSystem needs to learn from Amazon or let Amazon run their company, Amazon knows how to get millions of products to customer in 1 or 2 days!

I asked to move up my delivery date… well your company failed us!!!! I have call 5 times first 3 people hung up on me when I asked to speak to a supervisor. I called last week on Thursday to inquire about having the date for my next shipment moved up. The young man I was speaking with said — and I quote: We can ship tomorrow! And then, why did the person I spoke with on the phone last week so cheerfully and assuredly tell me the shipment would be processed the next day????

I want the shipment shipped ASAP, including the frozen portion. And because none of this was my fault, but yours, I want it shipped at no extra cost to me via the quickest possible shipping option available.

Your ad with Marie Osmond defies logic. She mentions how women always talk about how they look in terms of losing weight. Then she says for her it became about how she felt. I would get rid of that ad agency…they need to take a class in logical reasoning. I may be a stay at home mom with an old marketing degree but even I can recognize that irony!

I have used the Nutrisystem program on and off for years. Originally started when they had clinics with medical teams that monitored your vitals, blood and conducted healthy lifestyle meetings for members to attend. However, it is an investment in your health and the overall benefits you can achieve are worth it. I would suggest that potential customers do proper due diligence before picking up the phone.

In terms of the food, I personally like the combination of frozen foods as it adds variety. There is something to be said about creativity when preparing the foods — from adding healthy toppings to pizzas — to adding spices and making deserts into something fun and satisfying.

There are countless recommendations and recipes. Frankly, I have never had a problem with customer support, delaying an order, or flipping plans because money was tight. Lastly, Nutrisystem makes every effort to help customers transition, eat regular foods, right-size portions and use the products as needed to stay within guidelines for a healthy weight. There are two kinds of people as far as I am concerned….

Educate yourself, involve your doctor and transform your life in positive ways. As a new customer that is very dissatisfied with Nutrisystem messing up my order that I paid extra for. I can repack it and pay to shop it back. I ordered low sodium and they went ahead and shipped it. As a business owner myself I would never tell my customers to live with it.

I would suggest others look up the amount of sodium and preservative pouches. No more rubber muffins for me. They are on incessantly.

I either change the channel or mute the TV. Could you please find a different way to advertise your product?! After I found out that she may be singing at the Trump inauguration, I was extremely displeased that she represents a company and program that I liked in the past. I also called QVC and complained that they should remove her from advertising your product.

I cannot buy from someone who aligns themselves with Trump. He and his administration stand for everything that is bad in our country….. Wow, whatever happened to freedom of choice? Is Marie Osmond the only person that eats NutriSystem, because we are all pretty much sick of seeing that conceited face and the mirror that you so conveniently placed so we could see her butt.

Surely there must be another celebrity you could use. I joined via phone after hearing the TV commercial about the guaranteed Fast 5 program and the rest of the 35 day program. I did not consult the web site before signing up. The sales person did not say anything about being obligated to a second shipment and did NOT inform me that I must call back within 14 days of receipt not 14 days on the diet if I was not satisfied.

I did the Fast 5 and continued on with the program. The food was marginal and some was almost inedible. But I carried on. I did not lose any more weight but did begin to put fat on my belly over the 15 days of the diets. It was definitely not working and I was definitely NOT satisfied.

I called the a counselor and he wanted to put me on a calorie diet and told me that I was obligated to a 2nd month of food. I said NO and demanded my money back and refused to allow a 2nd shipment. We argued for quite some time. I told him I had never been informed of being committed to a 2nd shipment and that I had never been told that the satisfaction guarantee only was good for first 14 days after shipment.

I wanted a full refund. Again, I had never gone to the website. He then transferred me to someone that agreed to a refund for the remaining food.

I told him that I wanted a full refund. The next day I returned 20 days of food via UPS at my own expense. I am not satisfied because I did not lose weight and put on belly fat. I am not satisfied because the food was full of carbs and salt. I am not satisfied because most of the food was marginal at best and some things like the risotto were inedible.

I am not satisfied because I was misled by the television commercial. I followed the program, but it did not work. Iam very unhappy with this diet.. Which caused me to have alot of headaches and dizziness. So I called for my refund back..

I will take this further.. I am sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers.

Please contact me so I can look into this matter and will provide you with a resolution as quickly as possible. I have been a member for over a year but would like to cancel my account! I can not believe that one of your representatives called me on Easter Day afternoon!

He transformed the business from a struggling weight loss brand into a high performing e-commerce business. Hagan co-founded Verticalnet, Inc.

From to , Mr. Hagan held various positions at Merrill Lynch Asset Management. He received a BS from St. Bernstock has served as a Director since December Prior to that, he was self-employed as an independent consultant. From October to April , Mr. Earlier in his career, he was the President of both the U. Bernstock has served as a director of The Pantry, Inc. Guyardo has served on the board since He is a builder and leader of world-class teams that consistently deliver profitable growth for multi-billion dollar direct-to-consumer businesses.

Guyardo transformed digital at Discovery Inc. He was recruited to transform digital and direct-to-consumer. Paul quickly launched streaming apps for nine U.

He quadrupled subscribers of Eurosport Player a European sports OTT service in 12 months and created a comprehensive go-to-market strategy for a new, multi-platform automotive service branded MotorTrend by combining an OTT service with a linear cable network. Herratti has served as a Director since April Herratti is also the Principal of Jay Herratti Ventures where he is an investor and advisor to early-stage ventures. Herratti is an experienced strategic leader and digital expert with extensive experience in managing consumer, b2b, and nonprofit businesses.

Prior to his current position he was the CEO of CityGrid Media, an online media company that connects web and mobile publishers with local advertisers. CityGrid Media owns and operates CityGrid, a local content and advertising network, as well as leading local consumer brands such as Urbanspoon, Citysearch and InsiderPages.

Herratti also served on the Board of Directors at Constant Contact, which helps more than half a million small organizations connect with their customers through a suite of online engagement marketing tools.

He has a B. Mangan has served as a Director since July A veteran of a number of high profile consumer facing companies, Mr. Earlier in his career, he worked at General Motors and its GMAC subsidiary in various positions involving strategic and business planning, corporate finance and investments and new business activities. Tierney has served as a Director since February He is a nationally recognized expert in marketing and communications and an accomplished entrepreneur. He serves as Chief Executive Officer of Brian Communications, an integrated marketing communications firm.

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